Our delivery software is the most robust operations management solution for the Courier, Distribution, Expediting & Messenger industries
A highly efficient delivery system connects the office to the field utilizing mobile, web and server-side technologies to get the job done in less time and with less effort while providing real-time insight into all operations. MobileFrame's Courier Software improves productivity and efficiency by automating all front-office, dispatch, in-field and back-office processes with real-time delivery tracking, barcode scanning, signature capture, GPS tracking and immediate electronic Proof of Delivery.
On-Demand Deliveries streamlines everything from customer ordering, location tracking & management, scheduling & dispatch, payroll, invoicing, accounting integration and more. With our Courier / On-Demand Delivery Software, your staff can dispatch to a driver's mobile device, track pickups & deliveries, and automatically generate invoices, payroll and electronic PODs all in real-time. Utilizing this system, your team of professionals will be able to handle more business with less effort.
Software that delivers customer satisfaction
Your customers want to track their shipments on a website. Why stop there? Allowing them to enter their own orders (rather than calling your office staff) will greatly increase your productivity. Our Delivery software provides your clients with online scheduling, complete order history, real-time tracking, address books, account management, and online proof of delivery.
Customer web-portal
- Provide customers with real-time tracking, status & proof of delivery information
- Free up dispatchers and office staff by allowing customers to schedule pickups/deliveries online
- Each order is carefully validated to ensure it is viable and accurate
Fully customizable
The entire solution is built on the MobileFrame platform, so you can completely change the look & feel or add new features, all without the time and expense of custom development efforts. To learn more about the flexibility and scalability of the MobileFrame system, request a demo or check out our Platform Overview.
Location & contacts management
- Each customer has their own address book with multiple locations & associated contacts
- Enter pickup & drop-off information once, then quickly select it in the future
Real-time tracking & tracing
- Allow customers to view status, driver and location information
- Provide electronic proof of delivery & receipt signatures online, all in real-time
Automatic email notifications for pickups & deliveries
The software can automatically notify the relevant people whenever a pickup, delivery or other status-event occurs.
If you haven't yet...
Empower your management team
Provide managers, IT staff, report designers and accountants with administrative insight and control of your entire delivery solution. Our fully-integrated web-portal allows your management team to access critical information from anywhere, so they can address issues before they become problems.
Work offline
Your business cannot afford to stop just because your internet connection is down. While other delivery solutions are simply web-based, MobileFrame's delivery software utilizes a truly disconnected database that allows your delivery personnel to keep working even without a network connection.
Customer management
Our solution tracks and stores all pertinent customer and account information, including contracted rates (and methods), contacts & locations, and more. The system knows exactly how and when to bill each customer and automatically sends invoices - this not only makes your office staffs' lives easier, it prevents billing errors and accelerates cash flow.
Real-time tracking & tracing
- Provide managers & office staff with real-time information for every customer, driver, location and shipment
- Improve efficiency using GPS tracking to determine which driver is nearest to a customer
- View, modify, reassign & cancel orders and the system will automatically notify everyone affected
QuickBooksTM & accounting integration
Our delivery software integrates seamlessly with Quickbooks or any other accounting software (or backend system). Automated invoicing ensures invoices are submitted immediately, reducing lag times and improving cash flow.
Price management & timekeeping
Our delivery software supports an unlimited number of pricing configurations and tracks the appropriate pricing information for every customer. The software also tracks employee and subcontractor timecards/rates and automates payroll.
Management web-portal & reporting tools
Our solution includes a management web-portal that provides your team with access to critical information from anywhere, detailed proof of delivery information including signatures & photos of damage, and generates real-time reports complete with charting.
If you haven't yet... Watch the video
Simplify dispatching & order entry
Your dispatchers will appreciate how much our delivery software simplifies their day and eliminates the need to place calls to delivery drivers. Dispatchers can easily create orders, track orders/drivers/shipments in real-time, view all delivery locations, and assign the right personnel.
Calendaring & unassigned orders
Pickups/deliveries that haven't yet been assigned to a driver are automatically placed in our unassigned order queue and color-coded to flag them for dispatcher attention. Dispatchers can then use the scheduling calendar to view driver schedules and assign or reassign orders.
GPS tracking & messaging
Built-in GPS tracking ensures your dispatchers know exactly where every driver is located. Combined with our messaging capabilities, dispatchers can quickly view all active drivers, where they are located and what they are doing, then communicate via instant messages to ensure everything is running smoothly.
Real-time tracking & tracing
- Provide dispatchers with real-time information for every customer, driver, location, and shipment
- View, modify, reassign & cancel orders and the system will automatically notify everyone affected
- Using GPS tracking, dispatchers know who is closest to any given customer right this second, so drivers are dispatched more efficiently
Customer management & order entry
Every customer has unique requirements, pricing, locations, etc. Spare dispatchers the hassle of looking up, remembering, and entering complex customer information - once a customer is set up in the system, all of this customer information is handled automatically yet still available to dispatchers at the click of a button.
Status & auto-completion
Color-coding makes it easy to identify urgent or high priority items. In addition, our software allows dispatchers to select a customer, then choose from a list of previously used locations/contacts for that customer (or enter new information as needed).
Determining mileage
Using our GPS mapping features, dispatchers can quickly determine exact or zip-to-zip mileage and automatically invoice customers accordingly.
If you haven't yet... Watch the video
Increase driver productivity & efficiency
Your drivers will love our delivery software because it eliminates the hassles associated with keeping up with paperwork, endless phone calls, and wasted time making trips back into the office. Our delivery driver software ensures your drivers always have accurate information, even without a network connection, so they always get the job done. Our delivery driver software runs on any mix of devices from smartphones (iPhone, Android, etc) to ruggedized handhelds and laptops.
Work offline & provide real-time data
Your business can't afford to stop just because the cellular network in certain areas is unreliable. Our delivery software stores all necessary customer, shipment, and location data so your drivers can work offline when reception is poor, then automatically syncs to get the latest updates when connectivity improves. This ensures drivers always have access to the information they need in order to do their jobs quickly and effectively.
Signature capture, photos, & barcodes
A picture is worth 1,000 words. With our delivery software, drivers can take pictures of packages and collect signatures at pickup & delivery, proving their flawless driving was not the cause of any damage or documenting any damage that may have occurred. Our software also fully supports barcode scanning on a wide variety of devices, so drivers don't have to key them in.
Automated POD (proof of delivery)
Instantly generate your electronic proof of delivery, including: signatures, time-stamps, GPS location, photos, & more. The system automatically updates dispatchers, posts the information to management & customer portals, and sends email notifications (including the POD information) to the desired contacts - all before your driver has walked out the door.
Make things easier for drivers
Our delivery software is carefully designed to make drivers' lives easier. Our apps are touch-friendly (who hasn't lost a stylus?) and optimized for ease-of-use. Our built-in GPS lets dispatchers know where drivers are (no more calls asking "where are you right now?") and gives turn-by-turn directions to help drivers get where they need to go.
If you haven't yet... Watch the video
Want to learn more about our on-demand delivery software?
We've barely scratched the surface of what our on-demand delivery has to offer. Request a demo and one of our solution consultants will answer all your questions and give you a live demonstration so you can see it in action.